Privacy Policy
Privacy Policy
Effective Date: January 1, 2025
1. Introduction Welcome to EuroCave Hong Kong. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when engaging with our Facebook advertising campaigns. By interacting with our advertisements, you consent to the practices described in this policy.
2. Information We Collect When you engage with our Facebook advertisements, we may collect the following information:
- Personal Information: Name, email address, phone number, mailing address, or other contact details provided voluntarily through forms or inquiries.
- Demographic Information: Age, gender, location, or preferences based on your Facebook profile and activity.
- Engagement Data: Information on how you interact with our ads, including clicks, likes, shares, and comments.
- Technical Data: Device type, browser type, IP address, and other technical details collected automatically through Facebook’s advertising tools.
3. How We Use Your Information We use the information collected to:
- Personalize and improve our advertising campaigns.
- Respond to your inquiries or requests submitted via our ads.
- Provide you with relevant products, services, or promotions.
- Analyze advertising performance and audience engagement.
- Comply with legal obligations and enforce our terms of service.
4. Data Sharing and Disclosure We respect your privacy and do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist with our advertising, analytics, and customer relationship management.
- Facebook: As necessary to deliver and optimize our advertising campaigns using Facebook’s platform.
- Legal Authorities: When required by law or to protect our legal rights.
5. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Data may be anonymized or deleted when no longer needed.
6. Your Rights and Choices You have the following rights regarding your personal information:
- Access and Correction: Request access to or correction of your personal data.
- Opt-Out: Opt out of receiving targeted advertisements by adjusting your Facebook ad preferences or contacting us directly.
- Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
To exercise your rights, please contact us at alpha@eurocave.com.hk.
7. Cookies and Tracking Technologies Our Facebook advertisements may use cookies, pixels, and similar tracking technologies to enhance ad performance and track user engagement. You can manage your cookie preferences through your browser settings or Facebook’s privacy controls.
8. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.
9. Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.
10. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Alpha International Food Services
909, Chai Wan Industrial City, Phase 2,
70 Wing Tai Road, Chai Wan, Hong Kong.
Email: alpha@eurocave.com.hk
Tel: +852 2889 2123